How do I upload my documents to the platform?

For a video walkthrough, watch below:

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How do I invest through a business account?

In order to invest with a corporate entity, you’ll need to add your corporate entity information to the Fundscraper platform.

Watch our how to video below:

Play Video

Once you’ve added the entity to your profile, you can invest through the corporate entity during the order process. 

Watch our how to video below:

Play Video

How do I open a joint account?

You cannot open a joint account on the Fundscraper platform. Each investor must have an individual account for compliance purposes.

Investors have the option to place a joint non-registered subscription on the Fundscraper platform. In order to do so, both investors must complete a KYC confirmation call with a Dealing Representative. 

The Fundscraper platform does not have an option to add beneficiaries for registered or non-registered accounts. Registered investments (TFSA, RRSP, etc.) are purchased on an individual basis.

However, at your Trust company, you have the option to add a beneficiary to your registered account.

For instructions on how to invest jointly, watch our how to video below:

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Are there documents to review?

Yes. Read our Offering Memorandum which tells you Fundscraper’s story and what you need to know about any investment you may choose. Then read the “Posting Supplemental” that comes with the Offering Memorandum which describes the details. Finally, read the Subscription Agreement if you proceed to invest. 

Why can’t I see the project listing that I’m looking for?

How do I change my email address on the platform?

How do I change or reset my password?

For a video walkthrough, watch below:

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How do I update my investor profile?

For a video walkthrough, watch below:

Play Video

Step 2:
In the top right-hand corner, hover over your account icon.

Step 3:
From the dropdown menu, select “Profile.”

Step 4:
Beside the section you need to update, click “Edit Data.”

Step 5:
Update with your new information and, at the bottom click “Save.”

How do I update my Know Your Client (KYC) profile?

For a video walkthrough, watch below:

Play Video

How do you protect my personal information?

Fundscraper uses bank-level like security for your protection with your information encrypted with an AES bit symmetric key. 

Each connection to Fundscraper is always encrypted over HTTPS with Transport Layer Security (TLS). Fundscraper applications and data are physically located in multiple secure data centers. We utilize Amazon Web Services for our hosting which is compliant with numerous security certifications.

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